Refunds & Exchanges

At Bcuz I AM Kreations, we strive to provide you with high-quality products that meet your expectations. We understand that sometimes, you may need to make a return or exchange. Please read our policy below for more information.

Returns

If you are not completely satisfied with your purchase, you have 7 days from the date of receipt to send the item back to us. However, please note that we do not offer refunds on any custom orders. The item must be in its original condition, unworn or unused, with all tags attached and in its original packaging.

To initiate a return, please contact us at bcuziam78@gmail.com. You will be responsible for the cost of shipping the item back to us. Once we receive the item and verify its condition, we will provide you with a store credit for the value of the item.

Exchanges

If you would like to exchange your item for a different product, we offer exchanges for items of equal or lesser value. To initiate an exchange, please contact us at bcuziam78@gmail.com. You will be responsible for the cost of shipping the item back to us, as well as the shipping cost for the new item.

Once we receive the returned item and verify its condition, we will process your exchange and ship the new item to you. Please note that exchanges are subject to availability.

Exceptions

There are certain items that are not eligible for return or exchange. These include perishable goods, custom orders, and personalized items. Additionally, we do not accept returns or exchanges for hazardous materials, flammable liquids, or gases.

Contact Us

If you have any questions or concerns about our refunds and exchanges policy, please don't hesitate to contact us at bcuziam78@gmail.com. We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing Bcuz I AM Kreations. We appreciate your business and look forward to serving you again in the future.